Privacy Policy – ary999 Gaming Platform for Pakistan

1. Introduction

This Privacy Policy describes how ary999 ("we", "us", "the Platform") collects, uses, stores and protects the personal information you provide when using our website, mobile application and all associated services available at ary999.win.

By registering an account on ary999 or otherwise using the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

We take privacy seriously. This document is written for players in Pakistan who want a clear, honest explanation of what happens to their data — not a wall of legal text designed to obscure rather than inform. If you have questions about anything here, you can reach our support team at [email protected] at any time.

2. Data We Collect

ary999 collects personal data from you in two ways: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for age verification and account identification)
• Email address and mobile number (for account access and communications)
• Address details (where required for identity verification)
• National Identity Card (CNIC) number or passport details (for KYC verification)
• Payment method details — such as your JazzCash or Easypaisa mobile number, or bank account information — used to process deposits and withdrawals in PKR
• Any communications you send to our support team

Information collected automatically:

• IP address and approximate location derived from it
• Device information including device type, operating system and browser version
• Pages visited, features used and time spent on the platform
• Session data including login times and game activity
• Cookie data as described in the Cookies section of this policy

3. How We Use Your Data

The personal data we hold about you is used for the following purposes:

We will not use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4. Who We Share Your Data With

ary999 does not sell, rent or trade your personal data to third parties for marketing or commercial profiling purposes. We share data only where it is genuinely necessary to operate the platform or to comply with legal obligations.

Categories of third parties we may share data with:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners need transaction data to process your deposits and withdrawals in PKR. They receive only the information required to complete the transaction.
• Identity verification providers: Third-party KYC (Know Your Customer) services used to verify your identity and age as part of responsible gaming compliance.
• Fraud prevention services: Services that help us detect and prevent fraudulent activity, account abuse and money laundering. These services analyse patterns and flag suspicious behaviour without storing your data for unrelated purposes.
• Game software providers: Licensed game providers whose software runs on ary999 may receive anonymised gameplay data to support fair play auditing. They do not receive your personal account details.
• Legal authorities: Where we are required by law or a valid legal order to disclose information about a specific account, we will comply. We do not voluntarily share data with law enforcement beyond our legal obligations.
• Technical infrastructure providers: Hosting, cloud storage and security services necessary to operate the platform. These providers process data on our behalf under data processing agreements and are not permitted to use your data for their own purposes.

All third parties with whom we share personal data are required to handle it securely and in a manner consistent with this Privacy Policy.

5. Payment Data and Financial Information

Given that all transactions on ary999 are conducted in PKR and involve real-money deposits and withdrawals, the handling of payment data requires particular care and we take it seriously.

When you deposit via JazzCash or Easypaisa, the payment is processed through the respective payment provider's secure infrastructure. ary999 receives confirmation of the transaction but does not store your mobile wallet PIN or banking passwords.

For bank transfers and card payments, transaction records are retained as part of your account history and our anti-money laundering obligations. Full card numbers are never stored on ary999 systems — only masked references used to identify the payment method for withdrawal matching.

Your PKR account balance on ary999 is held in a ring-fenced account structure that keeps player funds separate from operational funds. This means your balance is protected in the event of operational difficulties on our end.

6. Cookies and Tracking

ary999 uses cookies — small text files stored on your device — to make the platform work correctly and to give you a better experience. Here is what we use them for:

• Session cookies: Keep you logged in during your visit so you do not have to re-enter your credentials every few minutes. These are deleted when you close your browser.
• Preference cookies: Remember your settings such as preferred language, display options and notification preferences so the platform looks the way you want each time you visit.
• Security cookies: Help us detect suspicious login attempts and protect your account from unauthorised access.
• Analytics cookies: Collect anonymised data about how players navigate and use the platform. This helps us understand which features work well and which ones need improvement. The data is aggregated and not linked to your individual identity.

ary999 does not use third-party advertising cookies or tracking pixels that follow your activity across unrelated websites. The cookies we use are functional to the operation of our own platform.

You can control cookie settings through your browser. Blocking session and security cookies may affect your ability to use the platform correctly — these are necessary for the platform to function. Analytics and preference cookies can be blocked without affecting core functionality.

7. How Long We Keep Your Data

ary999 retains personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by applicable legal obligations.

• Active account data: Retained for the duration of your account registration and for a period afterwards as required by anti-money laundering and financial record-keeping obligations.
• Transaction records: Kept for a minimum of five years in line with standard financial compliance requirements.
• KYC and identity verification documents: Retained as required by our verification and compliance obligations.
• Support communications: Retained for a period sufficient to resolve any ongoing disputes and to maintain a reasonable service history.
• Analytics data: Aggregated and anonymised; retained indefinitely in non-identifiable form for platform improvement purposes.

When data retention periods expire and there is no ongoing legal reason to keep the information, we delete or anonymise it securely. You may also request early deletion of your data as described in the Your Rights section below, subject to legal retention requirements.

8. Security Measures

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration or loss.

• All data transmitted between your device and ary999 servers is encrypted using industry-standard TLS (Transport Layer Security) protocols
• Account passwords are stored using one-way cryptographic hashing — we cannot see your password, only a secure hash of it
• Payment data is handled through encrypted channels and sensitive financial credentials are never stored on our servers
• Access to player personal data within our organisation is restricted on a need-to-know basis
• Our systems are monitored for suspicious activity and security incidents
• Regular security reviews are conducted on our infrastructure and data handling practices

While we take all reasonable precautions, no online system can guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you promptly and take all necessary steps to contain and remediate the incident.

You also play a role in keeping your account secure. Use a strong, unique password for your ary999 account, do not share your login credentials with others and contact us immediately if you suspect your account has been accessed without your permission.

9. Your Rights Over Your Personal Data

You have the following rights in relation to the personal data ary999 holds about you. To exercise any of these rights, contact our support team at [email protected] with your request and we will respond as promptly as possible.

10. Children and Minors

ary999 is strictly for adults aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18.

During the registration process, users are required to confirm their date of birth and agree that they are 18 or older. Where we have reasonable grounds to suspect that a registered user is under 18, we will suspend the account pending age verification and will not process any deposits or withdrawals until the matter is resolved.

If you are a parent or guardian and believe that a minor has registered on ary999 without your knowledge, please contact our support team immediately. We will investigate and close the account, returning any real-money balance if applicable.

We do not direct any marketing or communications at individuals under 18 and take all reasonable steps to prevent underage access to our gaming services.

11. Changes to This Privacy Policy

ary999 may update this Privacy Policy from time to time to reflect changes in our data practices, new features added to the platform or updated legal requirements. When we make changes, the "Last updated" date at the top of this page will be revised accordingly.

Where changes are significant — for example, if we begin processing data for a new purpose or sharing it with a new category of third party — we will notify registered users via email or through an in-platform notice before the changes take effect.

Minor updates such as clarifications, corrections of typographical errors or rewording for clarity may be made without specific advance notification. We encourage you to review this policy periodically so you are always aware of how your data is being handled.

Continued use of ary999 after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account and request deletion of your personal data.

12. Contact and Privacy Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to report a privacy concern, please contact our support team:

Email: [email protected]

Please include your registered email address and a clear description of your request or concern so we can assist you as efficiently as possible. We aim to respond to all privacy-related requests within a reasonable timeframe.

For general platform questions, our FAQ page covers the most common queries about accounts, payments and game rules. You may also find relevant information in our Terms and Conditions and Responsible Gaming pages.